MyEG denies allegations of misrepresentation as claimed by Kota Melaka MP

MyEG denies allegations of misrepresentation as claimed by Kota Melaka MP

KUALA LUMPUR, Sept 13 — MyEG Services Bhd today denied misrepresenting their online services after they were called out in Parliament by Kota Melaka MP Khoo Poay Tiong yesterday.

In a statement, the public-listed firm said Khoo’s allegations were his personal opinion and that the company will continue to offer services to the public as stipulated in their contracts with the government.

“The Board of Directors of the Company wishes to clarify there is and has been no misrepresentation by MyEG in the services available on its online platform and that all services continue to be provided in accordance with the terms and conditions stipulated by the government of Malaysia.

“Furthermore, the Board wishes to clarify that the statement made by the honourable Khoo Poay Tiong (Kota Melaka-Pakatan Harapan) is an opinion of his own,” it said.

Yesterday, Khoo accused MyEG of collecting money for foreign worker permit renewals when in actuality the company had been suspended from conducting business since February of this year.

Khoo said those who had tried to renew their foreign worker permits after paying MyEG did not receive the permits and had to go to the Immigration Department to get their permits renewed.

At Immigration, they were told that MyEG’s services were suspended and when they tried to get a refund from MyEG, the company refused and would only do so once they had shown proof of renewal with the Immigration Department.

However, Khoo pointed out that MyEG had still been issuing payment invoices with the immigration department’s logo while suspended.

He asked the police and immigration department to intervene in this matter, adding that MyEG was committing a criminal offence by collecting money from the public.