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Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim - The Leaders OnlineThe Leaders Online

Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim

by Theleaders-Online | October 13, 2021 2:20 pm

Organizations’ robust move to improve customer experience and operational efficiencies drives the digital health solutions market, finds Frost & Sullivan

SAN ANTONIO, Oct. 13, 2021 /PRNewswire/ — Frost & Sullivan’s recent analysis finds that the healthcare sector’s increasing focus on meeting the Quadruple Aim—enhancing patient experience, reducing costs, improving health outcomes, and improving clinician experience—has encouraged healthcare organizations to invest in digital health solutions. Frost & Sullivan’s recent survey concluded that more than 50% of hospitals are accelerating information technology (IT) investments to cope with the challenges brought forth by the COVID-19 pandemic. The survey had a total sample size of 349 and included IT decision-makers from hospitals, medical practices, and residential care. It revealed that improving customer experience (CX) and operational efficiencies are top priorities, which healthcare organizations aim to attain by deploying digital health solutions.

Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim[1]
Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim

For further information on this analysis, Digital Investments in Healthcare through COVID-19 and Beyond, please visit: http://frost.ly/6i0

“Leveraging cloud-based IT has become a priority to capitalize on the vast new resources of clinical, financial, socioeconomic, and other data generated across the health ecosystem and captured by electronic health records (EHR), connected medical devices, smartphones, and wearables,” said Alpa Shah, VP – CX Practice at Frost & Sullivan. “Healthcare companies can use robust data sets to develop new insights, which help improve the quality and efficiency of healthcare and deliver new, innovative IT solutions that engage consumers.”

Shah added: “Data visualization tools are the top transformative technologies used today and the highest priority for investment over the next two years. Similarly, artificial intelligence (AI) will be vital to enhance organizations’ enterprise communications and contact center capabilities. However, dealing with security concerns continues to be a top obstacle for IT departments, which is a crucial factor for consideration when purchasing any solution over the next two years.”

With surging investments in digital solutions in the healthcare space, market participants need to focus on the following growth opportunities:

Digital Investments in Healthcare through COVID-19 and Beyond is the latest addition to Frost & Sullivan’s Information & Communication Technology research and analyses available through the Frost & Sullivan Leadership Council, which helps organizations identify a continuous flow of growth opportunities to succeed in an unpredictable future.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Digital Investments in Healthcare through COVID-19 and Beyond

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Contact:
Mariana Fernandez
Corporate Communications
E: Mariana.Fernandez@frost.com
http://ww2.frost.com

Endnotes:
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