AirAsia: No more processing fee for online banking and credit card customers

by Theleaders-Online | July 30, 2019 7:11 am

KUALA LUMPUR: Low-cost carrier AirAsia Group Bhd says it will remove the processing fee for passengers who pay either through online banking and credit card from October.

“We still have some charges to drive traffic to cheaper, safer and less fraudless methods. But there will be methods with no fees,” its group chief executive officer Tan Sri Tony Fernandes said in his Twitter post today.

He tweeted the announcement with two hashtags, namely #technologyrules and #makingairfaresaffordable.

AirAsia’s processing fee starts at RM4 for passengers using direct debit, and it can go up to RM16 with UnionPay.

However, if a passenger opts to make payment using AirAsia’s e-wallet application BigPay, there is no processing fee involved.

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